At DawgTag, our commitment to quality and customer satisfaction is unwavering. Every tag and tag accessory is backed by a lifetime guarantee that promises durability and excellence.

What's Covered?

  • Enduring Quality: If your tag shows signs of wear or damage from normal use, we'll replace it free of charge. Our tags are crafted to accompany your pet on all their adventures.
  • Craftsmanship Guarantee: If you notice any flaws in the craftsmanship upon receipt of your tag, let us know. We are committed to providing a hassle-free replacement.
  • Accessory Replacement: Accessories like silencers or hoop rings are covered too. If they wear out, we will send you replacements at no extra cost.

What's Not Covered?

  • Lost Tags: While we ensure the durability of our tags, we do not cover replacements for lost items. We recommend securing your tag properly to avoid loss.
  • Out-of-Date Information: Outdated information is not covered, however please contact us by email or using the form below to see what options are available to you.

DawgTag Partner Products

We carefully select partners who share our commitment to quality and customer satisfaction. Some of our products are fulfilled directly by these trusted partners, allowing us to focus on the production and quality of our tags.

These products are not necessarily covered or applicable to the guarantee for our tags.

Here’s what that means for you:

  • Partner Warranties: Products shipped from our partners may come with their specific warranties reflective of our high standards. We've included some of this information on the individual product for your clarity.
  • Unified Customer Support: Should you encounter any issues with of of these products, please contact us by email or using the form below. We will coordinate with our partners to ensure your concerns are resolved promptly and satisfactorily.

Why Trust DawgTag?

We know that a DawgTag is more than just an accessory—it's a critical safeguard for your pet. Our guarantee underscores our dedication to your pet's safety and your peace of mind.

Get a tag you can trust. Shop our collection here.